Professional CRM Training to Track Fast Growth

Teacher

COURSE DESCRIPTION

ASGA Academy offers this CRM course to empower people and organizations to establish good customer service, marketing, business development, sales processes, and more using CRM platforms.

CRMs are integrated, scalable software that helps businesses streamline their work, improve their customer experiences, and build trust with them. CRMs enable cross-operational collaboration, learning, and planning of customer information. With ASGA Academy CRM training, you learn and practice to operate CRMs and make the most of these features, while also making your way into data insights, data analysis, overall administration and development, and much more.

Every day, businesses require more and more CRM professionals who can use CRM systems efficiently. That’s why we’ve created this CRM training for you. Develop the skill and start managing and updating big companies’ CRMs. A job in CRM these days is expected to survive the recession and could safeguard you against global layoff sprees!

We’re offering you CRM training in CRM Systems and CRM tools to get a full understanding of customer data and customer interactions. We’ll also guide you through practical, hands-on training in CRM in many sectors. With seasoned experts wholly dedicated to CRM and other software courses, ASGA Academy guarantees you a great entry into CRM as well as many other crucial programs in different fields.

Do a lot with so little, with ASGA Academy’s dedicated programs for the best customer relationship management system courses in Egypt. But do even more with our various software courses and most sought-after certification courses across various fields.

LEARNING OUTCOMES

This Customer relationship management CRM training will give you CRM knowledge, helping you:

Level up customer relationship management and proactively improve customer relationship building for best results, purchase recurrences, and newer clients.
Sidestep CRM’s 12 common mistakes businesses make.
Proactively and strategically approach customer data and optimize time, resources, and efforts.
Develop and use a practical toolkit and techniques to carry out customer attitude surveys, getting to know them and identifying surrounding opportunities as well as issues.
Plan your own MCR out of multiple customer relationship management strategies.
Build relationships with more customers and in turn create deeper loyalty and higher retention.
Log touchpoints with newer leads through websites, social media, mail correspondence, calls, voicemails, and meetings.
Track projects’ lifecycle stages to identify bottlenecks as well as reasons behind sound work.

COURSE DURATION

8 Sessions (2 days per week)

PREREQUISITES

Eligible enrollees enjoy knowledge in C#, JavaScript, and Database. Students with basic knowledge of a programming language would have greater and fuller understanding.

Course Features

Lectures 0
Quizzes 0
Duration 4 Weeks
Skill level Beginner
Language English & Arabic
Lectures 0
Assessments Yes

haddad

Reviews

Average Rating

0 rating

Detailed Rating

Can I just enroll in a single course?

Yes, you can enroll in one or more courses at the same time. ASGA Academy will help you fit all your courses schedules together.

What is CRM and why is it important to learn?‎

Customer relationship management (CRM) is a cloud-based piece of software to help companies manage relationships and interactions with their clients and customers throughout a product or service’s entire lifecycle. CRM works simply on improving business relationships for bigger development and higher profitability.CRM online software assists organizations and their sales teams to connect with their audience and manage various procedures. It starts all the way from finding new customers to winning and supporting them. By that, a CRM system or software helps in contact management, sales cycles, agent productivity, etc.With such important CRM tools, companies are enabled to store clients’ and newer leads’ contact information, and service issues. It also helps in identifying the best marketing campaigns and strategies and newer sales windows.Beyond all, such cloud based software supports organizational live cross-departmental collaboration. CRM systems support 100% visibility of data and easy access to them. Such a way, productivity will never be hindered. Everyone would be granted more details about how to handle customers; achieve milestones, understand money movements, and so much more.

Why start a career in CRM?

You need this CRM training! The CRM software industry is just growing without curbs and is expected to double and reach USD 114.4 billion by 2027. The CRM market is dominated by big names like Microsoft Dynamics 365, Oracle, SAP, Salesforce, and HubSpot.The field of CRM is easy to transition into. It is inexpensive to learn and demands no experience as a job requirement. In addition, CRM jobs pay employees premium salaries. And in many scenarios, customer service representatives with knowledge of CRM software are actually paid 16% more.As the industry keeps expanding, many more types of CRM secure jobs are becoming available in different CRM areas, all over industries. Organizations are hiring more and more employees whether in retail, information technology, healthcare, manufacturing, finance, education, and more.

What background knowledge is necessary?

Eligible criteria for this CRM training require only some level of knowledge in C#, JavaScript, and Database. Moreover, basic knowledge of a programming language would serve as a great plus.

Which jobs does this program prepare for?

There are countless worldwide job openings in CRM that this CRM training prepares you for including a CRM business user, CRM developer, CRM technical architect, etc.Growth in the CRM industry and digital transformation translate into more jobs and higher demands for skilled people. Getting into CRM means getting into software without having to code! You can work as a CRM developer, administrator, service to sales and marketing specialist, architect, etc. You could also work in CRM business analysis, consultancy, or data analysis.

Is this program offered in other languages?

This CRM training, like all other courses offered by ASGA Academy, is conducted in both English and Arabic.For these to truly be the best CRM courses in Egypt, we provide the course materials in English to introduce you to the field’s international scope and widely used field-specific terminology.